Website Privacy Policy

Last updated: 13 August 2025

Tower View Accountants (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website www.towerviewvfd.co.uk and use our services.

We are Tower View Accountants Ltd, a company registered in England and Wales with company number 16585647 and registered office at Tower View, Powderham Road, Newton Abbot, TQ12 1EZ.

For data protection purposes, we are the data controller of your personal data.

You can contact us:

• By email: hello@towerviewvfd.co.uk
   
• By post: Tower View, Powderham Road, Newton Abbot, TQ12 1EZ
   

We may collect and process the following types of personal data:

• Identity Data – name, username, title. 
• Contact Data – email address, phone number, postal address.
• Technical Data – IP address, browser type, operating system, device type, time zone, cookies. 
• Usage Data – information about how you use our website and services. 
• Marketing & Communications Data – preferences for receiving marketing from us.
   

We collect data in the following ways:

• Directly from you (e.g., when you fill in forms, send emails, or call us). 
• Automatically via cookies and similar technologies when you use our site. 
• From third-party analytics providers (e.g., Google Analytics).
   

We will only use your personal data when the law allows us to, including:

• To provide our services to you. 
• To respond to enquiries or requests. 
• To manage our relationship with you. 
• To improve our website, products, and services. 
• To send you marketing communications (if you have opted in). 

Our lawful bases for processing may include performance of a contract, consent, legal obligation, or legitimate interests.

We do not sell your personal data.
We may share your information with:

• Service providers acting as processors (e.g., hosting, analytics, payment processors). 
• Professional advisers (e.g., accountants, lawyers). 
• Authorities, if legally required. 

All third parties are required to respect the security of your personal data and process it in accordance with the law.

If we transfer your data outside the UK, we will ensure that appropriate safeguards are in place (such as Standard Contractual Clauses or an adequacy decision) to protect your information.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you. 
• Request correction of inaccurate data. 
• Request deletion of your data. 
• Object to processing. 
• Request restriction of processing. 
• Request transfer of your data to another service.
   
• Withdraw consent where we rely on it for processing.
   

You can exercise these rights at any time by contacting us.

Our website uses cookies to improve your experience. For more information on how we use cookies and how you can manage them, please see our [Cookie Policy].

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

If you are unhappy with how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

We may update this policy from time to time. The latest version will always be available on our website.